• Free shipping on selected orders

  • 30 day returns

  • Free shipping on selected orders

  • 30 day returns

company logo
  • Free shipping on selected orders

  • 30 day returns

Terms and Conditions

Last updated: 31/12/25

  1. General Conditions

You must be at least 16 years old or have parental consent to use this website.
We reserve the right to refuse service to anyone at any time.
Prices, promotions, and product availability are subject to change without notice.

  1. Orders and Payments

By placing an order, you confirm that all details provided are accurate and complete.
Payments are processed securely through Shopify. We accept Visa, Mastercard, and AmEx.
If an order is suspected of fraud or unauthorized activity, we reserve the right to cancel it.

  1. Shipping and Delivery

We ship to locations specified on our Shipping Policy page.
Delivery times are estimates and may be affected by external factors.
We are not responsible for lost or stolen packages once marked as delivered.

  1. Returns and Exchanges

We accept returns within 14 days of delivery if items are unworn and in original condition.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds will be processed to the original payment method within 5 business days.

  1. Intellectual Property

All content, including logos, images, and text, is owned by Chicago and may not be used without permission.
Unauthorized use of our intellectual property may result in legal action.

  1. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages resulting from the use of our products or website.
Our total liability shall not exceed the amount paid for the product purchased.

  1. Privacy Policy

Your personal information is collected and processed in accordance with our Privacy Policy.
We do not sell or share your personal data without consent, except as required by law.

  1. Governing Law

These Terms and Conditions are governed by the laws of Chicago.
Any disputes arising will be handled in the courts of Chicago.

  1. Changes to Terms

We reserve the right to update these Terms and Conditions at any time.
Continued use of the website after changes implies acceptance of the new terms.

For any questions, contact us at support@chicago.framer.website

Thank you for shopping with Chicago!